Refunds and cancellation

Last updated October 7, 2026

Month to month

Apex Job Pro is billed monthly. There is no long-term contract, setup fee or exit fee.

How to cancel

Cancel any time from your account settings, or by emailing contact@apexjobpro.com or calling 201-892-6955. The cancellation takes effect at the end of the month you have already paid for, and you are not billed again.

Refunds

Monthly fees already paid are not refunded for partial months, except where the law requires it. If you were billed in error, contact us within 60 days and we will refund the mistaken charge.

After you cancel

Your account stays readable and every export stays open, so you can take your customers, jobs, invoices and price book with you. Ask us any time to delete your data.

Payments your customers made to you

Refunds of payments your customers made to your business are handled by your business, from your Apex Job Pro account. Processing fees follow Stripe's rules.

Contact us

Apex Gateway LLC, maker of Apex Job Pro
Email: contact@apexjobpro.com
Phone: 201-892-6955